Privacy policy

Fig & Loom ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services.

1. Information We Collect

1.1 Personal Information: When you place an order or sign up for our newsletter, we may collect your name, email address, shipping and billing information, phone number, and payment details.
1.2 Non-Personal Information: We automatically gather details such as IP address, browser type, device information, and browsing activity to improve your experience.
1.3 Cookies and Tracking Technologies: We use cookies to enhance your shopping experience, analyze site performance, and remember your preferences.

2. How We Use Your Information

We use your data to:

• Fulfill and deliver your orders.
• Communicate about your purchases or inquiries.
• Provide personalized shopping experiences.
• Analyze trends and improve our services.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data. However, we may share it with trusted service providers (e.g., payment processors, shipping partners) or if required by law.

4. Your Rights

You can:

• Access, update, or delete your information.
• Opt-out of marketing emails by clicking the "unsubscribe" link.
• Manage cookies via your browser settings.

5. Security

We implement strict security measures to safeguard your data. However, no system is completely secure, and you use our services at your own risk.